Listing Upload Help ( Not an Agency)

1. How to create and edit a property account

After logging into your Estate Searcher account, navigate to the properties tab in the sidebar.

To get started, click on “Property accounts” in the drop-down list then on the “Create Property Account” button. Here, you can fill in your account details, such as Account Name, Description, and VAT Information. Make sure to save.

To make changes to existing account details, simply press the “Edit” button displayed next to it.

Here, you can edit and add information to your liking. Additionally, you can add users to your property account by clicking the “Add” button at the bottom of the window. Just enter your new user’s email address and their role in the property account. Please note that users with “Agent” roles will only have access to adding and editing properties.

Don’t forget to save your changes.

2. How to add, update and delete payment information

To add, update and delete payment information on your property account, navigate to the properties tab in the sidebar. In the drop-down list, click on “Property accounts.”

Click the “Edit” button next to your chosen property account. Here, you can click on the “Add New Payment Information” button to proceed. The platform will redirect you to the JCC Payment gateway, where you can securely fill out your banking details.

Furthermore, if you already have payment information saved on our system, you can use the “Add existing payment information” button. This button allows you to choose payment information from previously uploaded accounts.

If you want to edit your uploaded payment information, go back into the “Edit” window and select the “Update Payment Information” button. This will take you back to the JCC gateway, where you can change your billing details.

Finally, if you wish to delete the payment information from your property account, you can do so from the same “Edit” window.

Please note that payments are taken at the start of each month, depending on each property’s upload date.

3. How to add, edit and delete a property

To add, edit and delete properties on Estate Searcher, navigate to the properties tab in the sidebar. In the drop-down list, click on “View Properties.”

Then, select the “Add Property” button to get started. Here, you can fill in the details of your property listing. Firstly, select your respective property account. Then, fill in a title, district, area, rent or sale, property type, square metres, number of bedrooms and bathrooms, description, and price. Moreover, you can add an image file to showcase your property and a custom internal slug for your listing on our website. You can also add quick features through the checkboxes at the bottom of the window, such as “air conditioning” and “parking”.

Once you save your property, your listing has been submitted for approval. Each listing has to be approved by an administrator before going live on Estate Searcher.

To edit your listing, click on the “Edit” button next to your submission, and you can make any relevant changes. Please note that if you make changes to your listing, it will be re-submitted for administrator approval.

If you wish to delete a property, simply use the “delete” button on the right-hand side of each listing. Please note that once you delete a property, it cannot be recovered.

4. How to view your payments

To view your payments on Estate Searcher, navigate to the “Payments” tab in the sidebar. In the drop-down list, click on “View Payments.”

Here, you can view all invoices issued on your Estate Searcher account. If you click on the “Invoice” button in the “Actions” column, you will see the full automatically generated invoice for each respective payment.

For any further enquiries, feel free to contact us at info@softsurge.com and we will be glad to help.